Privacy Policy
How Reformer Tech Solutions collects, uses, and safeguards information submitted through our website and software platforms.
1. Overview
Reformer Tech Solutions ("Reformer Tech Solutions", "we", "us", or "our") is committed to protecting your business and personal privacy. This Privacy Policy outlines our practices regarding data collection through our website (https://reformertechsolutions.com) and related consultation forms.
2. Information We Collect
When you submit an inquiry, request a software demonstration, or contact our team, we collect the following business information:
- Full Name and Job Title
- Company or Business Name
- Business Email Address and Phone Number
- City, State, and Operational Industry
- Project Requirements and Message Description
3. How We Use Your Information
The information collected is used solely to:
- Respond to your technical inquiries and project scopes.
- Schedule requested software demonstrations.
- Draft proposals, architectural blueprints, and service estimates.
- Maintain communication throughout an active engagement.
We do not sell, rent, or trade your contact information with external marketers or third-party data brokers.
4. Contact Form Lead Routing & Storage
Our contact form routes inquiries securely to our internal business Google Sheets using a dedicated Google Apps Script endpoint. Transmission occurs over encrypted HTTPS channels. No server credentials or client financial details are exposed.
5. Data Confidentiality & AI Protections
For clients utilizing our AI Solutions or AI Consulting services, we enforce strict zero-retention and data isolation protocols. Proprietary company data, invoices, scale readings, and employee documents are never shared with public model training systems.
6. Contact Us Regarding Your Data
If you have questions regarding this Privacy Policy or wish to have your contact details updated or deleted from our records, please email us at reformertechsolutions@gmail.com.